You can change the details of the connection by accessing the Options window and filling in the required information.Ī handy tool for providing technical support remotely You should know that the program allows you to establish secure connections, a feature that can come in handy when providing support for business clients who might have sensitive data stored on the computer they need assistance for. In case you want to allow other users to watch your screen in real time, then you can provide them with your credentials. You can establish a connection without too much hassle by inputting the Partner ID and password in their dedicated fields and then hitting the Connect to partner button. Considering that the window can interfere with your work, you should keep in mind that you can toggle it on and off via the hotkey of your choice.Įnables you to manage the other computer remotely It is worth mentioning that the application includes an instant chat window that allows you to communicate with the user you are providing support to in real time.
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